gb991's Privacy Policy — Your information is safe with us
This policy explains in detail how your personal information is collected, used, and kept secure on the gb991 platform.
1. Introduction and Scope
1.1 Overview
gb991 ("we", "our", or "the platform") provides an online casino and betting service for players in Bangladesh. This privacy policy ("policy") explains in detail how we collect, process, store, and disclose the personal information of users ("you", "user") of our website gb991.cam.
1.2 Scope of the Privacy Policy
This privacy policy applies to all services, promotional activities, and support channels of gb991. By accessing our website or creating an account, you are considered to have agreed to the terms of this policy. If you do not agree with any term of this policy, you are requested not to use our platform.
1.3 Age Restriction
gb991 is for those aged 21 and above only. We do not intentionally collect information from minors. If we confirm that information from a minor is stored with us, we will delete it immediately and close the associated account.
2. What Information We Collect
During the registration and service process at gb991, we collect various types of information, listed by category below.
2.1 Information Collected Directly
When you create an account or use services at gb991, we collect the following information:
- Full name and date of birth
- Valid email address
- Valid Bangladesh mobile number (for contact purposes)
- National ID card or passport details for identity verification
- Address information (where applicable)
- Financial transaction details — bKash, Nagad, Rocket, or bank transfer account information
2.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device identifier
- Browser type and version
- Login date, time, and session details
- Gameplay history and betting activity logs
- Information collected through cookies and similar tracking technologies
- Referral source and traffic analytics data
2.3 Identity Verification (KYC) Information
In the interest of financial security and fraud prevention, gb991 follows a Know Your Customer (KYC) process. Under this, we may collect copies of government-issued ID, proof of address, and payment method verification documents. This information is stored encrypted at the highest level of security.
3. Use of Information and Purpose
We use your information only for specific, lawful, and relevant purposes. The table below describes each purpose and its justification.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, date of birth | Contractual requirement |
| Processing financial transactions | Payment details, KYC documents | Contractual and legal obligation |
| Identity verification and fraud prevention | ID documents, IP address, device information | Legitimate interest and legal obligation |
| Providing customer support | Name, email, transaction history | Contractual requirement |
| Ensuring responsible gambling | Gameplay history, betting patterns | Legitimate interest and regulatory responsibility |
| Promotional communications (subject to consent) | Email, preference information | Your consent |
| Platform improvement and analytics | Usage data, cookie information | Legitimate interest |
4. Disclosure of Information and Third Parties
4.1 Sharing Information with Third Parties
gb991 does not sell your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:
- Payment processors: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners.
- Identity verification services: Relevant information may be shared with trusted verification providers to complete the KYC process.
- Technology and hosting services: With data storage and security service providers for platform operations.
- Law enforcement agencies: Where required to comply with valid legal orders or government requests.
- Fraud prevention networks: With industry-recognised networks for the prevention of money laundering and fraud.
4.2 Third-Party Responsibilities
We have a formal agreement with every third-party service provider that obligates them to maintain the confidentiality and security of your information. They may only use the information for the specific tasks defined and never for their own purposes.
4.3 International Data Transfers
In some cases your information may be processed or stored outside Bangladesh. In such cases we ensure that the relevant country or organisation maintains adequate data protection standards and that your information receives equivalent protection.
5. Data Security Measures
gb991 uses industry-leading security technologies and practices to ensure the safety of your personal and financial information.
5.1 SSL Encryption
The highest standard SSL/TLS encryption technology is used when transmitting data on our platform, keeping your data secure and protecting it from any unauthorised access.
5.2 Secure Data Storage
Sensitive information is stored encrypted on secure servers. Passwords are always kept in hashed form — they are never stored in plain readable format.
5.3 Access Controls
Only authorised staff can access your information within defined limits. All access is logged and regularly audited. Data access is kept restricted in accordance with strict internal policies.
5.4 Regular Security Reviews
Our security team conducts regular vulnerability assessments and penetration tests. A well-organised incident management plan is in place to respond quickly when new threats are identified.
6. Your Rights and Controls
Every user registered at gb991 holds the following rights regarding their personal information. Contact our support to exercise these rights.
Right of Access
You may request a copy of the information we hold about you at any time.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected. Changes can also be made from your account settings.
Right to Erasure
In certain circumstances you may request that your information be deleted, though legal obligations apply.
Right to Restrict Processing
In certain cases you may request that processing of your information be temporarily suspended.
Data Portability
You may request your information in a structured, machine-readable format.
Right to Object and Withdraw
You may withdraw consent given for marketing communications at any time and object to certain types of processing.
7. Cookie Policy
7.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. gb991 uses cookies to provide a safe and effective service. Cookies help us remember your preferences, maintain login sessions, and improve platform functionality.
7.2 Types of Cookies
- Essential cookies: Necessary for the basic functionality of the platform; these cannot be disabled.
- Performance cookies: Help improve the service by analysing how users interact with the platform.
- Functionality cookies: Remember your language preferences, display settings, and other personalisation information.
- Analytical cookies: Used to understand which sections of our platform are used most.
7.3 Cookie Controls
You can control cookies by changing your browser settings. However, disabling essential cookies may disrupt some key platform functionality and you may not be able to log in correctly or complete transactions.
8. Data Retention Period
8.1 Retention Policy
gb991 retains your information only for as long as it is necessary or legally required. Retention periods may differ depending on the type of information:
- Account and identity information: For the full period the account is active and for the legally required period after it is closed.
- Financial transaction records: Retained for an extended period in compliance with anti-money laundering regulations.
- Communication and support records: For as long as necessary to maintain service quality.
- Analytical data: Anonymised or deleted when the applicable maximum retention period ends.
8.2 Data Deletion Process
When the retention period ends, we securely delete the information or irreversibly anonymise it. For digital media, secure deletion methods are followed to ensure the information cannot be recovered.
9. Policy Changes and Updates
9.1 Right to Amend the Policy
gb991 reserves the right to amend this privacy policy at any time. This policy may be updated in light of changes to the nature of the service, legal requirements, or regulatory changes. All changes will be published on this page and registered users will be notified by email in the case of significant changes.
9.2 Continued Use After Changes
If you continue to use gb991 after an updated policy is published, you are considered to have agreed to the revised policy. We recommend that you visit this page regularly.
10. Contact Us
For any questions, concerns, or requests regarding this privacy policy or your information, please contact our dedicated support team. We are committed to responding to all your requests as quickly as possible.
Privacy Contact
📋 Include when submitting a request
- Your registered email address
- Type of request (data access, correction, deletion, etc.)
- Detailed description of the request
- Information required for identity verification
We will process your request only after verifying your identity to ensure the security of your information.